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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft
June 01, 2009 - (Free Research) Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Decide to Survive: Four Imperatives that make Decision Management Essential in Today's Uncertain Environment by FICO
February 01, 2009 - (Free Research) Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning the Future: The Business Case for Rapid Transformation by Progress Software
August 27, 2009 - (Free Research) Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses.
(EBOOK) VIEW ABSTRACT | GO TO

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software
March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Achieving Service Excellence Across The Enterprise by Numara Software
February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM by Microsoft
September 2009 - (Free Research) Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft
August 2009 - (Free Research) To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales and Marketing: The New Power Couple by Microsoft
December 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft
April 2008 - (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat
August 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Coinstar Selects the Most Profitable Machine Locations by SPSS Inc. Worldwide Headquarters
May 2009 - (Free Research) Coinstar, a coin conversion company, needed to identify new and profitable locations for their coin conversion machines. They turned to SPSS Inc.'s data integration and analysis capabilities with various demographic and geography-based variables. Read this case study for more details.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics by SPSS Inc. Worldwide Headquarters
February 2009 - (Free Research) This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc
January 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them.
(WHITE PAPER) GO TO WHITE PAPER

Network Management Planning Guide by Blue Coat
August 2008 - (Free Research) This E-Guide explains the changes in traditional network management and how Web 2.0, SOA, IMS and other application-heavy delivery platforms are changing the management requirements.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Learn how to Enhance your Online Customer Relationships by Actuate
May 2009 - (Free Research) To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast by Cast Iron Systems
March 2009 - (Free Research) Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Fixing Enterprise Search by Information Builders
June 2009 - (Free Research) Enterprise search transforms the ability of users to find information. It is a powerful, cost-effective, and productivity enabling technology for users in the enterprise. Read this white paper to learn about the value of enterprise search, why it's broken, and learn about WebFOCUS Magnify, the industry's first real-time enterprise search solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How the Fastest Growing Companies Use Business Intelligence by Information Builders
June 2009 - (Free Research) This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 18 of 18

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