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Browse Directory>   Infrastructure and Systems Management>  Networking and Communications Solutions>  Telephony/ CTI/ VOIP
 
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Business IP Telephony Cost Savings are Driving Unified Communications Beyond the Office Walls by Sprint
November 13, 2009 - (Free Research) Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.
(EGUIDE) VIEW ABSTRACT | GO TO

An Emerging Triple Play: Video Communications, Managed Services and Unified Communications by TANDBERG
November 12, 2009 - (Free Research) An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan by Global Knowledge
November 05, 2009 - (Free Research) The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reality Check: Five Things You Should Know About SIP by Catalyst Telecom
November 02, 2009 - (Free Research) In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint
July 23, 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Lotus Sametime Trial by IBM
October 05, 2009 - (Free Research) Get instant messaging, web conferencing, VoIP, point-to-point video, mobile capabilities and more in this Lotus Sametime 60-day-trial.
(TRIAL SOFTWARE) GO TO

Case Study: Manchester College Replaces a Failing Voicemail and Phone System by CDW Corporation
September 01, 2009 - (Free Research) Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Networking and Unified Communications Reference Guide by CDW Corporation
September 01, 2009 - (Free Research) CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge
December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge
December 2008 - (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Global Small or Medium-Sized Business (SMB) by Cisco Systems, Inc.
August 2009 - (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide - Service Delivery Platforms: Building the Next-Gen Network Architecture by Alcatel-Lucent
September 2009 - (Free Research) Next generation services need to meet customer and carrier needs; network convergence is the technical goal, while IP transformation is the business goal. This guide addresses the challenge of planning for providers doing both at the same time and lays out a service delivery platform (SDP) and SOA roadmap to recreate the network architecture.
(EGUIDE) VIEW ABSTRACT | GO TO

Best Practices for Controlling Skype in your Enterprise by Blue Coat
May 2009 - (Free Research) Skype usage is continuing to gain ground in enterprises with over 250 million downloads worldwide. Management therefore needs to decide whether the benefits overcome the drawbacks and set appropriate policies within the organization. Read this paper for more details.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 3 by IBM
September 2009 - (Free Research) This podcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications by Microsoft
August 2008 - (Free Research) This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Developing a Unique Unified Communications Strategy by Hewlett-Packard Company
September 2009 - (Free Research) This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company
September 2009 - (Free Research) Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Convergence That Makes Sense - Bringing Together Voice and Data Networks by Hewlett-Packard Company
September 2009 - (Free Research) Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Key Considerations for Migration to Voice-Over-IP (VoIP) by Interactive Intelligence, Inc.
August 2009 - (Free Research) In this technical podcast you'll learn key things to consider as part of a business migration to voice-over-IP - designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

IT Briefing: Using Cloud Computing to Accelerate your UC Deployment by Smoothstone IP Communications
June 2009 - (Free Research) In this IT briefing, Zeus Kerravala, SVP of Enterprise Research from Yankee Group, will define unified communications, provide an overview of cloud computing based UC services, describe the corporate benefits of cloud computing and provide practical advice for companies that want to explore this as a viable deployment option.
(IT BRIEFING) VIEW ABSTRACT | GO TO

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