Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Intelligence Solutions | Business Process Outsourcing | Enterprise Systems Management | Business Process Automation

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How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc. June 01, 2009 - (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc. November 04, 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

International Marketing Company Gains Quick and Easy Messaging Disaster Recovery by Microsoft August 23, 2007 - (Free Research) This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics by SPSS Inc. Worldwide Headquarters February 20, 2009 - (Free Research) This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

McAfee Buyer's Guide to Data Protection by McAfee, Inc. July 01, 2009 - (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adobe ColdFusion 9 by Adobe Systems, Inc. October 05, 2009 - (Free Research) Adobe ColdFusion 9 software enables developers to rapidly build robust Internet applications by condensing complex business logic into fewer lines of code. (DEMO) GO TO DEMO

Software-As-A-Service: An Ideal E-mail Archive Solution for Medium-Size Businesses by Google July 31, 2009 - (Free Research) Despite the many benefits of using email archiving, many organizations still have not adopted an archiving solution and continue to manage their messaging storage levels with quotas. In this analyst report, we'll discuss why medium sized businesses need email archiving, how to make an informed purchase, and make the case for SaaS based archiving. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Managed Public Key Infrastructure: Securing Your Business Applications by VeriSign® (UK, Middle East, Africa) December 01, 2005 - (Free Research) The VeriSign® Managed PKI service is an outsourced offering that enables enterprises of any size to rapidly and confidently deploy PKI services. It alleviates the burden of planning, building, and maintaining a PKI, while allowing enterprises to maintain internal control over digital-certificate issuance, suspension, and revocation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage by Northern Parklife February 12, 2009 - (Free Research) The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Staying in Control When Requirements Change: Learn Ways to Keep Schedules and Costs in Line by IBM October 30, 2009 - (Free Research) An effective change management process can help you better identify how alterations will affect cost and schedule so you can keep them in control. This paper will explore change management approaches and how you can use IBM Rational® solutions to manage changes to development, system and IT artifacts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell™ Reference Architecture Overview for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc. May 01, 2009 - (Free Research) This paper describes the Dell Reference Architecture, a blue print or a starting configuration, for designing Microsoft® Exchange Server 2007 storage in a virtualized server environment using Dell™ EqualLogic™ arrays. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Virtualization Performance with VMware VStorage by Dell, Inc. June 24, 2009 - (Free Research) VMware® vSphere™ is the industry's first private cloud operating system that provides a comprehensive framework from which Dell can help deliver enhanced virtualization capabilities to clients. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Your Infrastructure in an Uncertain Economy to Support Your SOA Business Initiatives by IBM January 15, 2009 - (Free Research) This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Legal Discovery and Your Messaging Environments: What's Important and Why! by Unify November 23, 2009 - (Free Research) In this webcast, learn how Lotus Notes Administrators play an important role in legal discovery. Find out how archiving systems can help meet compliance standards and gain an understanding of business requirements around e-discovery. Discover how to make sure your company’s information is properly archived (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to Achieve 100% Electronic AR Invoicing Realistic Steps to Quit Paper by Esker Inc. November 24, 2009 - (Free Research) This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers' needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Professional Archive Manager for Exchange - Free 15-Day Trial! by Metalogix October 20, 2009 - (Free Research) Managing email is a time-consuming, costly and legally hazardous process as administrators spend extra time backing up and recovering email to manage volume, support end-user productivity and produce stored emails for regulation or litigation. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Legal Discovery and the Notes Administrator by Unify November 23, 2009 - (Free Research) In this podcast, learn about your role in legal discovery. Discover how archiving systems can help meet compliance standards and learn the ins and outs of legal discovery and compliance. Determine how to make sure your company's information is properly archived. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Leveraging Virtualisation for a Competitive Edge Improve Application Availability and Resource Provisioning by Virtustream November 11, 2009 - (Free Research) This paper will discuss the 5 areas of Virtualisation technology and introduce you to a virtualized framework solution from Virtustream that will not only provide the maximum ROI, but will address issues from a business perspective as well as an IT perspective, with a constant eye on the calculator for any business investment - your TCO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Confidence by Increasing Understanding in Information by IBM May 08, 2009 - (Free Research) Building greater confidence in your underlying data is easier said than done. The typical organization is home to a wide variety of fragmented data sources. Organizations with a baseline of data management maturity will get better value from their BI investments. They are also more likely to outperform organizations less mature in data management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building Blocks for Enterprise Business Architecture by Infosys Technologies Limited September 01, 2008 - (Free Research) We evaluate the established meta-models and frameworks of enterprise business architecture, and extract the key ingredients to build an innovative meta-model. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

eBook: Lean ITSM Methods in Lean Times by SearchCIO.com November 20, 2009 - (Free Research) As IT shops continue to look for ways to cut costs, increase efficiency and improve service, many turn to IT Service Management frameworks for guidance. Learn how to adopt or advance your use of ITSM practices to streamline IT and build an efficient, service-oriented organization. (EBOOK) VIEW ABSTRACT | GO TO

Web Content Control: Five Steps to a Successful Implementation by Untangle, Inc. October 30, 2009 - (Free Research) Implementing Web Content Control can seem intimidating. It represents the uneasy marriage of network administration and human resource management. With a little forethought, however, it becomes straightforward and very effective. Read this whitepaper for a step-by-step overview of a successful web content control implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Increase Quality and ROI with SAP Certification and Training by SkillSoft Corporation November 18, 2009 - (Free Research) Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Spotlight On Messaging - Optimize Exchange Performance by ScriptLogic Corporation April 10, 2009 - (Free Research) Do you have an accurate picture of your messaging environment? Do you have a comprehensive view across multiple messaging platforms? Now you can. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Virus Protection for Microsoft Exchange by ESET November 03, 2009 - (Free Research) Since most malware comes from e-mail, it should be checked at the highest possible level -- the gateway. ESET NOD32 Antivirus for Microsoft Exchange brings lightweight and powerful protection for heavy-duty email servers. It offers multithreaded background scanning for higher performance, and rule-based predictive scanning. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

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