Availability, Performance and Problem Management | Business Process Management (BPM) | Service Oriented Architecture (SOA) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Storage Management | Business Intelligence Solutions | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Data Center Management | Unified Communications / Voice & Data Convergence | Network Management

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The Semantic Dialogues by Progress Software August 28, 2009 - (Free Research) The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA. (EBOOK) VIEW ABSTRACT | GO TO

Achieving Service Excellence Across The Enterprise by Numara Software February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing the Destructive Business Impact of Data Performance Problems by Syncsort October 28, 2009 - (Free Research) This paper details non-disruptive strategies for eliminating performance problems in existing data integration environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orion Network Performance Monitor by SolarWinds, Inc. July 14, 2009 - (Free Research) Traditional framework solutions are expensive and tough to implement; are difficult to use, maintain and customize; and often impractical for network engineers in mid- to large-sized organizations. Network engineers need affordable, scalable network management solutions that provide immediate visibility into performance of the entire network. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Common Models in SOA: Tackling the Data Integration Problem by Progress Software December 01, 2008 - (Free Research) You're probably familiar with the use of common formats in integration. These common representations, or in some cases mutually agreed upon formats, are often found in B2B transactions. To see how a common model can simplify SOA development, let's examine the standards at the foundation of SOA and ESB to understand what they include and... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc November 03, 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Red Hat Service-Oriented Architecture by JBoss, a Division of Red Hat July 16, 2009 - (Free Research) Red Hat can alleviate common infrastructure problems by moving organizations toward service-oriented architectures (SOA). High-quality, low-cost, SOA-enabled solutions from Red Hat and JBoss let customers focus their resources on the applications and business processes that differentiate their business and give them a competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Spotlight On Messaging - Optimize Exchange Performance by ScriptLogic Corporation April 10, 2009 - (Free Research) Do you have an accurate picture of your messaging environment? Do you have a comprehensive view across multiple messaging platforms? Now you can. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

MessageStats Version 6.5.1 - Exchange Server Reporting and Analysis by ScriptLogic Corporation April 10, 2009 - (Free Research) MessageStats simplifies management of Exchange helping IT administrators to improve performance, increase efficiencies and plan for capacity requirements. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge December 2008 - (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Messaging and Unified Communications by Global Knowledge February 2009 - (Free Research) This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Northern Storage Suite V8 - Product Demo by Northern Parklife August 2009 - (Free Research) Northern Storage Suite is a Storage Resource Management solution; a software solution that targets the costs and complexities of managing stored user-generated data. Download this free demo and see how it can go to work for you! (PRODUCT DEMO) VIEW ABSTRACT | GO TO

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

Reality Check: The New End-to-end Application Performance Management Imperative Virtual Seminar by Compuware Corporation October 2009 - (Free Research) What Application Performance Management tactics and best practices can you apply to ensure a good end-user experience? What process and strategy can you institute to enable your IT organization to align with the business? What can you do to prepare for the additional complexities that virtualization, cloud and SOA can bring to your environment? (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

WindowTester Pro: An Innovative Solution for Automated Testing of Java Graphic User Interfaces by Instantiations September 2007 - (Free Research) This paper describes how WindowTester Pro software is used to solve the problems associated with testing all elements of an application’s GUI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reports and Analysis Across Silos: Business Intelligence in Mashups and Cloud Applications by LogiXML October 2009 - (Free Research) This LogiXML webcast teaches you to solve your data problems, leverage mashups, integrate with and embed external applications, and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Starwood Hotels and Resorts Worldwide Enriches SAP Efficiency with ReadSoft by ReadSoft October 2009 - (Free Research) This paper will give you an overview of how one company's business soared after applying AP processing to their company improved business. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Adobe ColdFusion 9 by Adobe Systems, Inc. October 2009 - (Free Research) Adobe ColdFusion 9 software enables developers to rapidly build robust Internet applications by condensing complex business logic into fewer lines of code. (DEMO) GO TO DEMO

GFI WebMonitor - Web Security for the ISA Server by GFI Software Ltd. May 2009 - (Free Research) GFI WebMonitor controls your Internet users' browsing habits through web categorization and web filtering, covering over 165,000,000 URLs. It also monitors downloads in real-time, protecting your network from viruses, malware and phishing attacks. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

GFI MailArchiver - Low cost Email Archiving for SMBs by GFI Software Ltd. May 2009 - (Free Research) Email archiving, management and compliance solution for Exchange server that is easy to install and requires minimal administrative effort. Store all corporate email in an easily accessible central location. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

GFI MailEssentials: Server Based Anti-Spam Solution - 30 Day Free Trial! by GFI Software Ltd. May 2009 - (Free Research) The #1 server based anti spam solution for Exchange and SMTP servers. GFI MailEssentials uses multiple spam detection filters to capture 99% of spam, whilst minimizing false positives. Also adds various email management tools to your server. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Code Collaborator v5.0 by Smart Bear® Software September 2009 - (Free Research) Tired of falling asleep during code review meetings? Stop meeting – try peer code review with Code Collaborator. This time-saving tool lets you do fast and efficient reviews online, without the usual pain of meetings, printouts, or convoluted emails. (DEMO) GO TO DEMO

Getting There From Here: Delivering Unified Communications to Your Organization - Part 3 by IBM September 2009 - (Free Research) This webcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 3 by IBM September 2009 - (Free Research) This podcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

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